We only have one TV in the basement and our Blue Curve modem is on our main floor by the kitchen.
Is this common with the newer wireless cable box? If it is still not working, reset your device. Review #1720443 is a subjective opinion of poster. I just signed up for BlueCurve TV mid-August 2019. Your TV will display a picture from the Digital Box if it is set to the correct input.
Is your setup: BlueCurve cable-modem --> Ethernet cable --> Smart TV (with built-in apps, such as Netflix) ?? Make sure HDMI/VGA cable is connected properly. Ensure the device is up-to-date with the latest version. We lost our local weather channel which we need because we are out in the country and rely on our local weather channel. I an looking for a resolution to this. During a long drive. This is very annoying when on conference calls and I am the only one dropping off the call, especially since I upgraded to the 600mbps to this doesn't happen. Follow the prompts on screen to diagnose the issue and get troubleshooting tips to resolve it. I just switched to a blue curve modem so I could use the pods to create a mesh network since I have dead zones in my house. Checking the TV input.
Content can only be downloaded by one device at a time and would have to be returned before it can be downloaded to another device. Went into YouTube, watched a few videos, left and the skip function broke again. Ensure your device is up-to-date with the latest version. Now, I'm getting an error just trying to watch Netflix through my cable box - "Netflix has encountered an error ... Code NW-2-4" and when I select the check the network option after selecting "more details", there are red X's on all of the servers, and it says my device may not be connected to the internet even though it clearly is... and Netflix works perfectly fine watching via my video game console. If higher resolutions cause issues, then reduce the resolution. Hardware, specs etc.
Totally different weather in Nanaimo and Victoria. My speculation is that the disk-drive inside your PVR is having serious problems. I want my local weather channel back. Please verify on your receiver that you are able to access that channel. Thank You for Your Reply! Fully close and re-open the BlueCurve TV app. There is no difference in features, picture quality etc. Posted by 7 months ago. @ziggurcat -- stopping/freezing/kicking me out/record is not currently available. They tell us it is not being broadcast anymore. I need an rf remote but it doesn't look like the basic has that option. Contact your Internet Service Provider for support with troubleshooting your WiFi connection. What they told us is that they were enhancing our TV viewing experience. We are waiting on another tech in another week. Don't rule out a defective box. We are elderly and having a local weather channel is a safety thing for us.
Blackouts: Program-specific blackout vs. regional geo-blocking blackout, Unable to watch Download-to-go content (applicable to app only, not web), Issues with HDMI out (applicable to web only), Issues with using Chromecast from the BlueCurve TV app, BlueCurve TV App frequently asked questions, BlueCurve TV App Download-to-go feature overview. Everything tests good and has been confirmed by techs. Only downside was some of my cloud PVR recordings were lost (Shaw says they’re there but can’t figure out how to get them back showing up on my cloud PVR) and the old XG1v4 does not show the percentage of cloud PVR being used. This obviously a lie. We lost so many features with the wireless boxes and the reliability was awful. Try these related articles and discussions. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. We got... My fix... back to Gateway. If you are using BlueCurve TV App at home and encounter this message, try using you’re your receiver. I don't know why this damned function keeps breaking. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. The service quality of Shaw 600 has been a huge disappointment. If you wish that your prior post be removed, submit a notarized letter.
Is this common with the newer wireless cable box? If it is still not working, reset your device. Review #1720443 is a subjective opinion of poster. I just signed up for BlueCurve TV mid-August 2019. Your TV will display a picture from the Digital Box if it is set to the correct input.
Is your setup: BlueCurve cable-modem --> Ethernet cable --> Smart TV (with built-in apps, such as Netflix) ?? Make sure HDMI/VGA cable is connected properly. Ensure the device is up-to-date with the latest version. We lost our local weather channel which we need because we are out in the country and rely on our local weather channel. I an looking for a resolution to this. During a long drive. This is very annoying when on conference calls and I am the only one dropping off the call, especially since I upgraded to the 600mbps to this doesn't happen. Follow the prompts on screen to diagnose the issue and get troubleshooting tips to resolve it. I just switched to a blue curve modem so I could use the pods to create a mesh network since I have dead zones in my house. Checking the TV input.
Content can only be downloaded by one device at a time and would have to be returned before it can be downloaded to another device. Went into YouTube, watched a few videos, left and the skip function broke again. Ensure your device is up-to-date with the latest version. Now, I'm getting an error just trying to watch Netflix through my cable box - "Netflix has encountered an error ... Code NW-2-4" and when I select the check the network option after selecting "more details", there are red X's on all of the servers, and it says my device may not be connected to the internet even though it clearly is... and Netflix works perfectly fine watching via my video game console. If higher resolutions cause issues, then reduce the resolution. Hardware, specs etc.
Totally different weather in Nanaimo and Victoria. My speculation is that the disk-drive inside your PVR is having serious problems. I want my local weather channel back. Please verify on your receiver that you are able to access that channel. Thank You for Your Reply! Fully close and re-open the BlueCurve TV app. There is no difference in features, picture quality etc. Posted by 7 months ago. @ziggurcat -- stopping/freezing/kicking me out/record is not currently available. They tell us it is not being broadcast anymore. I need an rf remote but it doesn't look like the basic has that option. Contact your Internet Service Provider for support with troubleshooting your WiFi connection. What they told us is that they were enhancing our TV viewing experience. We are waiting on another tech in another week. Don't rule out a defective box. We are elderly and having a local weather channel is a safety thing for us.
Blackouts: Program-specific blackout vs. regional geo-blocking blackout, Unable to watch Download-to-go content (applicable to app only, not web), Issues with HDMI out (applicable to web only), Issues with using Chromecast from the BlueCurve TV app, BlueCurve TV App frequently asked questions, BlueCurve TV App Download-to-go feature overview. Everything tests good and has been confirmed by techs. Only downside was some of my cloud PVR recordings were lost (Shaw says they’re there but can’t figure out how to get them back showing up on my cloud PVR) and the old XG1v4 does not show the percentage of cloud PVR being used. This obviously a lie. We lost so many features with the wireless boxes and the reliability was awful. Try these related articles and discussions. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. We got... My fix... back to Gateway. If you are using BlueCurve TV App at home and encounter this message, try using you’re your receiver. I don't know why this damned function keeps breaking. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. The service quality of Shaw 600 has been a huge disappointment. If you wish that your prior post be removed, submit a notarized letter.
Is this common with the newer wireless cable box? If it is still not working, reset your device. Review #1720443 is a subjective opinion of poster. I just signed up for BlueCurve TV mid-August 2019. Your TV will display a picture from the Digital Box if it is set to the correct input.
Is your setup: BlueCurve cable-modem --> Ethernet cable --> Smart TV (with built-in apps, such as Netflix) ?? Make sure HDMI/VGA cable is connected properly. Ensure the device is up-to-date with the latest version. We lost our local weather channel which we need because we are out in the country and rely on our local weather channel. I an looking for a resolution to this. During a long drive. This is very annoying when on conference calls and I am the only one dropping off the call, especially since I upgraded to the 600mbps to this doesn't happen. Follow the prompts on screen to diagnose the issue and get troubleshooting tips to resolve it. I just switched to a blue curve modem so I could use the pods to create a mesh network since I have dead zones in my house. Checking the TV input.
Content can only be downloaded by one device at a time and would have to be returned before it can be downloaded to another device. Went into YouTube, watched a few videos, left and the skip function broke again. Ensure your device is up-to-date with the latest version. Now, I'm getting an error just trying to watch Netflix through my cable box - "Netflix has encountered an error ... Code NW-2-4" and when I select the check the network option after selecting "more details", there are red X's on all of the servers, and it says my device may not be connected to the internet even though it clearly is... and Netflix works perfectly fine watching via my video game console. If higher resolutions cause issues, then reduce the resolution. Hardware, specs etc.
Totally different weather in Nanaimo and Victoria. My speculation is that the disk-drive inside your PVR is having serious problems. I want my local weather channel back. Please verify on your receiver that you are able to access that channel. Thank You for Your Reply! Fully close and re-open the BlueCurve TV app. There is no difference in features, picture quality etc. Posted by 7 months ago. @ziggurcat -- stopping/freezing/kicking me out/record is not currently available. They tell us it is not being broadcast anymore. I need an rf remote but it doesn't look like the basic has that option. Contact your Internet Service Provider for support with troubleshooting your WiFi connection. What they told us is that they were enhancing our TV viewing experience. We are waiting on another tech in another week. Don't rule out a defective box. We are elderly and having a local weather channel is a safety thing for us.
Blackouts: Program-specific blackout vs. regional geo-blocking blackout, Unable to watch Download-to-go content (applicable to app only, not web), Issues with HDMI out (applicable to web only), Issues with using Chromecast from the BlueCurve TV app, BlueCurve TV App frequently asked questions, BlueCurve TV App Download-to-go feature overview. Everything tests good and has been confirmed by techs. Only downside was some of my cloud PVR recordings were lost (Shaw says they’re there but can’t figure out how to get them back showing up on my cloud PVR) and the old XG1v4 does not show the percentage of cloud PVR being used. This obviously a lie. We lost so many features with the wireless boxes and the reliability was awful. Try these related articles and discussions. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. We got... My fix... back to Gateway. If you are using BlueCurve TV App at home and encounter this message, try using you’re your receiver. I don't know why this damned function keeps breaking. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. The service quality of Shaw 600 has been a huge disappointment. If you wish that your prior post be removed, submit a notarized letter.
Is this common with the newer wireless cable box? If it is still not working, reset your device. Review #1720443 is a subjective opinion of poster. I just signed up for BlueCurve TV mid-August 2019. Your TV will display a picture from the Digital Box if it is set to the correct input.
Is your setup: BlueCurve cable-modem --> Ethernet cable --> Smart TV (with built-in apps, such as Netflix) ?? Make sure HDMI/VGA cable is connected properly. Ensure the device is up-to-date with the latest version. We lost our local weather channel which we need because we are out in the country and rely on our local weather channel. I an looking for a resolution to this. During a long drive. This is very annoying when on conference calls and I am the only one dropping off the call, especially since I upgraded to the 600mbps to this doesn't happen. Follow the prompts on screen to diagnose the issue and get troubleshooting tips to resolve it. I just switched to a blue curve modem so I could use the pods to create a mesh network since I have dead zones in my house. Checking the TV input.
Content can only be downloaded by one device at a time and would have to be returned before it can be downloaded to another device. Went into YouTube, watched a few videos, left and the skip function broke again. Ensure your device is up-to-date with the latest version. Now, I'm getting an error just trying to watch Netflix through my cable box - "Netflix has encountered an error ... Code NW-2-4" and when I select the check the network option after selecting "more details", there are red X's on all of the servers, and it says my device may not be connected to the internet even though it clearly is... and Netflix works perfectly fine watching via my video game console. If higher resolutions cause issues, then reduce the resolution. Hardware, specs etc.
Totally different weather in Nanaimo and Victoria. My speculation is that the disk-drive inside your PVR is having serious problems. I want my local weather channel back. Please verify on your receiver that you are able to access that channel. Thank You for Your Reply! Fully close and re-open the BlueCurve TV app. There is no difference in features, picture quality etc. Posted by 7 months ago. @ziggurcat -- stopping/freezing/kicking me out/record is not currently available. They tell us it is not being broadcast anymore. I need an rf remote but it doesn't look like the basic has that option. Contact your Internet Service Provider for support with troubleshooting your WiFi connection. What they told us is that they were enhancing our TV viewing experience. We are waiting on another tech in another week. Don't rule out a defective box. We are elderly and having a local weather channel is a safety thing for us.
Blackouts: Program-specific blackout vs. regional geo-blocking blackout, Unable to watch Download-to-go content (applicable to app only, not web), Issues with HDMI out (applicable to web only), Issues with using Chromecast from the BlueCurve TV app, BlueCurve TV App frequently asked questions, BlueCurve TV App Download-to-go feature overview. Everything tests good and has been confirmed by techs. Only downside was some of my cloud PVR recordings were lost (Shaw says they’re there but can’t figure out how to get them back showing up on my cloud PVR) and the old XG1v4 does not show the percentage of cloud PVR being used. This obviously a lie. We lost so many features with the wireless boxes and the reliability was awful. Try these related articles and discussions. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. We got... My fix... back to Gateway. If you are using BlueCurve TV App at home and encounter this message, try using you’re your receiver. I don't know why this damned function keeps breaking. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. The service quality of Shaw 600 has been a huge disappointment. If you wish that your prior post be removed, submit a notarized letter.
Is this common with the newer wireless cable box? If it is still not working, reset your device. Review #1720443 is a subjective opinion of poster. I just signed up for BlueCurve TV mid-August 2019. Your TV will display a picture from the Digital Box if it is set to the correct input.
Is your setup: BlueCurve cable-modem --> Ethernet cable --> Smart TV (with built-in apps, such as Netflix) ?? Make sure HDMI/VGA cable is connected properly. Ensure the device is up-to-date with the latest version. We lost our local weather channel which we need because we are out in the country and rely on our local weather channel. I an looking for a resolution to this. During a long drive. This is very annoying when on conference calls and I am the only one dropping off the call, especially since I upgraded to the 600mbps to this doesn't happen. Follow the prompts on screen to diagnose the issue and get troubleshooting tips to resolve it. I just switched to a blue curve modem so I could use the pods to create a mesh network since I have dead zones in my house. Checking the TV input.
Content can only be downloaded by one device at a time and would have to be returned before it can be downloaded to another device. Went into YouTube, watched a few videos, left and the skip function broke again. Ensure your device is up-to-date with the latest version. Now, I'm getting an error just trying to watch Netflix through my cable box - "Netflix has encountered an error ... Code NW-2-4" and when I select the check the network option after selecting "more details", there are red X's on all of the servers, and it says my device may not be connected to the internet even though it clearly is... and Netflix works perfectly fine watching via my video game console. If higher resolutions cause issues, then reduce the resolution. Hardware, specs etc.
Totally different weather in Nanaimo and Victoria. My speculation is that the disk-drive inside your PVR is having serious problems. I want my local weather channel back. Please verify on your receiver that you are able to access that channel. Thank You for Your Reply! Fully close and re-open the BlueCurve TV app. There is no difference in features, picture quality etc. Posted by 7 months ago. @ziggurcat -- stopping/freezing/kicking me out/record is not currently available. They tell us it is not being broadcast anymore. I need an rf remote but it doesn't look like the basic has that option. Contact your Internet Service Provider for support with troubleshooting your WiFi connection. What they told us is that they were enhancing our TV viewing experience. We are waiting on another tech in another week. Don't rule out a defective box. We are elderly and having a local weather channel is a safety thing for us.
Blackouts: Program-specific blackout vs. regional geo-blocking blackout, Unable to watch Download-to-go content (applicable to app only, not web), Issues with HDMI out (applicable to web only), Issues with using Chromecast from the BlueCurve TV app, BlueCurve TV App frequently asked questions, BlueCurve TV App Download-to-go feature overview. Everything tests good and has been confirmed by techs. Only downside was some of my cloud PVR recordings were lost (Shaw says they’re there but can’t figure out how to get them back showing up on my cloud PVR) and the old XG1v4 does not show the percentage of cloud PVR being used. This obviously a lie. We lost so many features with the wireless boxes and the reliability was awful. Try these related articles and discussions. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. We got... My fix... back to Gateway. If you are using BlueCurve TV App at home and encounter this message, try using you’re your receiver. I don't know why this damned function keeps breaking. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. The service quality of Shaw 600 has been a huge disappointment. If you wish that your prior post be removed, submit a notarized letter.
Is this common with the newer wireless cable box? If it is still not working, reset your device. Review #1720443 is a subjective opinion of poster. I just signed up for BlueCurve TV mid-August 2019. Your TV will display a picture from the Digital Box if it is set to the correct input.
Is your setup: BlueCurve cable-modem --> Ethernet cable --> Smart TV (with built-in apps, such as Netflix) ?? Make sure HDMI/VGA cable is connected properly. Ensure the device is up-to-date with the latest version. We lost our local weather channel which we need because we are out in the country and rely on our local weather channel. I an looking for a resolution to this. During a long drive. This is very annoying when on conference calls and I am the only one dropping off the call, especially since I upgraded to the 600mbps to this doesn't happen. Follow the prompts on screen to diagnose the issue and get troubleshooting tips to resolve it. I just switched to a blue curve modem so I could use the pods to create a mesh network since I have dead zones in my house. Checking the TV input.
Content can only be downloaded by one device at a time and would have to be returned before it can be downloaded to another device. Went into YouTube, watched a few videos, left and the skip function broke again. Ensure your device is up-to-date with the latest version. Now, I'm getting an error just trying to watch Netflix through my cable box - "Netflix has encountered an error ... Code NW-2-4" and when I select the check the network option after selecting "more details", there are red X's on all of the servers, and it says my device may not be connected to the internet even though it clearly is... and Netflix works perfectly fine watching via my video game console. If higher resolutions cause issues, then reduce the resolution. Hardware, specs etc.
Totally different weather in Nanaimo and Victoria. My speculation is that the disk-drive inside your PVR is having serious problems. I want my local weather channel back. Please verify on your receiver that you are able to access that channel. Thank You for Your Reply! Fully close and re-open the BlueCurve TV app. There is no difference in features, picture quality etc. Posted by 7 months ago. @ziggurcat -- stopping/freezing/kicking me out/record is not currently available. They tell us it is not being broadcast anymore. I need an rf remote but it doesn't look like the basic has that option. Contact your Internet Service Provider for support with troubleshooting your WiFi connection. What they told us is that they were enhancing our TV viewing experience. We are waiting on another tech in another week. Don't rule out a defective box. We are elderly and having a local weather channel is a safety thing for us.
Blackouts: Program-specific blackout vs. regional geo-blocking blackout, Unable to watch Download-to-go content (applicable to app only, not web), Issues with HDMI out (applicable to web only), Issues with using Chromecast from the BlueCurve TV app, BlueCurve TV App frequently asked questions, BlueCurve TV App Download-to-go feature overview. Everything tests good and has been confirmed by techs. Only downside was some of my cloud PVR recordings were lost (Shaw says they’re there but can’t figure out how to get them back showing up on my cloud PVR) and the old XG1v4 does not show the percentage of cloud PVR being used. This obviously a lie. We lost so many features with the wireless boxes and the reliability was awful. Try these related articles and discussions. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. We got... My fix... back to Gateway. If you are using BlueCurve TV App at home and encounter this message, try using you’re your receiver. I don't know why this damned function keeps breaking. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. The service quality of Shaw 600 has been a huge disappointment. If you wish that your prior post be removed, submit a notarized letter.
Confirm your app is fully up to date by checking your app store. Shaw Cable Pros: Confirm if stream quality is the same without casting. Trying to watch a show currently recording, and the recording keeps stopping/freezing/kicking me out/telling me that the recording isn't currently available (even though it's recording *right now*). Hold the microphone button on the BlueCurve TV remote control. If you are in the right region and still cannot watch the program, please make sure you are using a Canadian IP address.
This is a global blackout to any given channel to prevent a certain program from being aired (example only: Family Guy cannot be shown at 7:00 PM on CityTV). If the app is still demonstrating playback issues, delete it and download again to access content.
If anyone is on WiFi in our house, the wireless box doesn’t work very well. What can we help you with? Wifi can be very fussy. Is this common with the newer wireless cable box? Our network partner has indicated to us that the program hasn’t been cleared for out-of-home viewing. How old is your PVR?
Totally different weather in Nanaimo and Victoria. We got one of the new small wireless 4K boxes (model Xi6). We're having a ton of issues ever since installing BlueSky wireless.
To perform a system refresh on your BlueCurve TV: The system refresh can take between 5-20 minutes to complete. The picture is always buffering (grainy, poor resolution), dropping frames or stuttering. If you power down your BlueCurve TV Player (XG1v3) during this time, the refresh will have no effect. If you are experiencing freezing and playback issues, use these TV troubleshooting tips: Keep in mind that that there is a 30-day limit on downloaded content. You will lose your favourite channels and once signed up you cannot get your old set up back. They are giving us the weather in Victoria which we don't need. Great Comment! You can have all the benefits of a full BlueCurve setup including 4K, Cloud PVR and some of the major streaming services like Netflix, Amazon Prime and Crave TV and voice navigation. ", https://support.shaw.ca/t5/tv-articles/equipment-info-bluecurve-tv-cable-box-overview/ta-p/5266. Don't hesitate contacting Shaw, they will help you fine tune your setup. Write a private message as Shaw Cable verified representative.
We only have one TV in the basement and our Blue Curve modem is on our main floor by the kitchen.
Is this common with the newer wireless cable box? If it is still not working, reset your device. Review #1720443 is a subjective opinion of poster. I just signed up for BlueCurve TV mid-August 2019. Your TV will display a picture from the Digital Box if it is set to the correct input.
Is your setup: BlueCurve cable-modem --> Ethernet cable --> Smart TV (with built-in apps, such as Netflix) ?? Make sure HDMI/VGA cable is connected properly. Ensure the device is up-to-date with the latest version. We lost our local weather channel which we need because we are out in the country and rely on our local weather channel. I an looking for a resolution to this. During a long drive. This is very annoying when on conference calls and I am the only one dropping off the call, especially since I upgraded to the 600mbps to this doesn't happen. Follow the prompts on screen to diagnose the issue and get troubleshooting tips to resolve it. I just switched to a blue curve modem so I could use the pods to create a mesh network since I have dead zones in my house. Checking the TV input.
Content can only be downloaded by one device at a time and would have to be returned before it can be downloaded to another device. Went into YouTube, watched a few videos, left and the skip function broke again. Ensure your device is up-to-date with the latest version. Now, I'm getting an error just trying to watch Netflix through my cable box - "Netflix has encountered an error ... Code NW-2-4" and when I select the check the network option after selecting "more details", there are red X's on all of the servers, and it says my device may not be connected to the internet even though it clearly is... and Netflix works perfectly fine watching via my video game console. If higher resolutions cause issues, then reduce the resolution. Hardware, specs etc.
Totally different weather in Nanaimo and Victoria. My speculation is that the disk-drive inside your PVR is having serious problems. I want my local weather channel back. Please verify on your receiver that you are able to access that channel. Thank You for Your Reply! Fully close and re-open the BlueCurve TV app. There is no difference in features, picture quality etc. Posted by 7 months ago. @ziggurcat -- stopping/freezing/kicking me out/record is not currently available. They tell us it is not being broadcast anymore. I need an rf remote but it doesn't look like the basic has that option. Contact your Internet Service Provider for support with troubleshooting your WiFi connection. What they told us is that they were enhancing our TV viewing experience. We are waiting on another tech in another week. Don't rule out a defective box. We are elderly and having a local weather channel is a safety thing for us.
Blackouts: Program-specific blackout vs. regional geo-blocking blackout, Unable to watch Download-to-go content (applicable to app only, not web), Issues with HDMI out (applicable to web only), Issues with using Chromecast from the BlueCurve TV app, BlueCurve TV App frequently asked questions, BlueCurve TV App Download-to-go feature overview. Everything tests good and has been confirmed by techs. Only downside was some of my cloud PVR recordings were lost (Shaw says they’re there but can’t figure out how to get them back showing up on my cloud PVR) and the old XG1v4 does not show the percentage of cloud PVR being used. This obviously a lie. We lost so many features with the wireless boxes and the reliability was awful. Try these related articles and discussions. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. We got... My fix... back to Gateway. If you are using BlueCurve TV App at home and encounter this message, try using you’re your receiver. I don't know why this damned function keeps breaking. We recently (October 2019) changed our TV Shaw Package to Blue Curve TV. The service quality of Shaw 600 has been a huge disappointment. If you wish that your prior post be removed, submit a notarized letter.
Make sure your router connections are tight etc. Private messages do not impact your company rating. If still unresolved, please do not escalate to our Customer Care team as we do not support this feature. It's a brand new Wireless 4K Xi6 BlueCurve box: https://support.shaw.ca/t5/tv-articles/equipment-info-bluecurve-tv-cable-box-overview/ta-p/5266 that I just received on Sunday. All rights reserved.
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