Mastercard doesn't issue cards, but we can help you connect with your financial institution. EPS Card IBAN account number. When you get a new MasterCard, there should be a MasterCard activation phone number printed on it, usually on a sticker. Conditions of UseUse of the card is subject to the Prepaid Card Conditions of Use. If you wish to contact our customer service team, please email them using the following e-mail address: EU-Info@emlpayments.com. Mobile Number. With Mastercard prepaid gift card, give the gift of choice. You can contact them on 0800 023 4 567, through their website @ https://help.financial-ombudsman.org.uk/help or in writing to: The Financial Ombudsman Service Exchange Tower learn more. Cards can reloaded as required within the set limits. Please see Global Assistance to find the details on how to report a Card lost or stolen. Please click here to find details on how to contact the 24/7 Card Services helpline by phone. 1. 3DS 2.1 is the latest version and provides greater security when making online purchases at participating merchants. Name of the bank Debit Card Credit Card Prepaid Card ; Ahli Bank (Q.S.C.) Please ensure you advise the checkout operator of the card value, and pay the difference as required. The Card number should always be supplied by providing the first six and last four digits only, for example 1234 56xx xxxx 0123. This is the date after which you may not use that Virtual Joker Prepaid Mastercard for any purpose. In Australia, call 1800-120-113 If in an emergency overseas, call 1-636-722-7111 Please provide the details about your ePay Prepaid Mastercard. With Mastercard Prepaid Card, you can enjoy the convenience and ease of cashless transactions — without the need for a credit check or bank account. Contact the issuer of your card immediately to report your lost or stolen card. Please note that, for security reasons, whenever you contact Card Services, you must NOT include your full 16 digit Multi-currency Cash Passport Prepaid Mastercard number in any written correspondence. Card registration required. Mastercard. Prepaid. Certain restrictions apply. Contact Us Call To activate your card, report it as lost or stolen, review your account activity, load funds, or for all other customer service inquiries, please call: 1-866-466-8082. The card number should always be supplied by providing the first six and last four digits only, for example 1234 56xx xxxx 0123. Access your account Mastercard doesn't issue cards, but we can help … Click here for a list of all emergency contact numbers. If we need more time to investigate your complaint, we will send you an acknowledgement letter and we will keep you updated on our progress throughout our investigation. Outside the United States For countries not listed in our directory, you can call the following telephone number collect to the United States in … Send us an enquiry and we'll get back to you within, subject to full compliance with the terms and conditions, PrepaidMgmt_ServiceQuality@mastercard.com, call the 24 hour Card Services team immediately, queries regarding transactions on your Multi-currency Cash Passport Prepaid Mastercard or balance enquiries, guidance on registering your Multi-currency Cash Passport Prepaid Mastercard online, help with forgotten usernames and/or passwords for ', Your card number (If you write to us for security reasons please do not include your full card number. If you have two Cards, linked to the same funds and you lose one of them, you can still access your funds using the other Card without having to wait for a Replacement Card. Terms & conditions on your card may vary by card issuer. Contact: Doha Bank Q.S.C Contact: HSBC Bank Middle East Contact: International Bank of Qatar (Q.S.C.) Contact Us. You'll call the number and follow the prompts. This is FBC’s most popular over-the-counter card for both existing and new clients. If you notice any transactions on your Multi-currency Cash Passport Prepaid Mastercard that are incorrect or that you don't recognise, please call the 24 hour Card Services helpline immediately. Cash Passport is issued by Travelex Card Services Limited, pursuant to license by Mastercard Asia/Pacific Pte. 3 The emergency cash service may not be available in every country - depending on the availability of the money transfer network. Australian Postal Corporation (ABN 28 864 970 579, AR No. Telephone 0344 800 6435* Our customer service agents are available 8am to 8pm, Monday to Sunday (excluding Christmas, boxing and New Year’s Day). The expiry time is 10pm WA time. If you are still experiencing difficulty using the card, please contact the district office where the card was issued or telephone the Commonwealth Bank of Australia on 13 15 76. Date of Birth. This, in all likelihood, will not be the expiry date as shown on the card. Travel Card . Within the U.S.: 1-800-Mastercard (1-800-627-8372) | Outside the U.S.: Mastercard Global Service Phone Numbers. Credit Card; Debit Cards; Prepaid Cards . In the interest of security, the following subjects cannot be discussed by email or fax. This Prepaid Card cannot be used at an ATM or for purchases on the internet. For transaction and account related enquiries please contact your issuer directly. You should consider the Australia Post Everyday Mastercard Don’t worry, we can help you with Emergency Cash or an Emergency Card Replacement. Here are the instructions how to enable JavaScript in your web browser. Box 543000, Omaha, Nebraska, 68154-9400, United States. To help us resolve your issues as quickly as possible when you contact us, please provide us with as much relevant information as possible, including: When we receive a complaint we aim to resolve your issues as fairly and as quickly as we can. If you do not have Adobe Acrobat reader installed on your computer, please click here to download it. This page tells you how and where to make a complaint and what we will do to resolve it promptly and fairly. We are happy to receive and respond to complaints in other languages and will arrange for a translation service to assist where available. However, your right to use the funds loaded on that Virtual Joker Prepaid Mastercard does not expire and cards may be replaced on and following the Valid Thru indicated on the face of the Card at no cost to the Cardholder. If you have a general query, or want to pass on any comments about using your Multi-currency Cash Passport Prepaid Mastercard, please get in touch at cardservices_prepaid@mastercard.com or via fax +44 (0) 208 610 4819. If there is a transaction which is not correct, Card Services can dispute this on your behalf. Get help on your questions related to card benefits, offerings, lost or stolen cards and much more. ContactIf you have any questions or concerns regarding the card, please contact the district office that issued the card within normal business hours. Cash Passport queries. You'll need the latest version of the free Adobe Acrobat reader to view this form. In the first instance please contact our Card Services Team by telephone. Get Mastercard reloadable prepaid cards for secure payments. When using the card, select ‘credit’ at the payment terminal and sign to complete the transaction. Please refer to your issuing financial institution for more details. Click Here for FAQs Funds can take up to an hour before they are available for use – ensure you have allowed enough time before attempting to use the card. Cash Passport queries. Your signature will be matched with your signature on the back of the card, so please ensure you sign the back of the card immediately at time of receipt. If you are unsure, please work on the basis that the expiry time is 9pm. No bank account / credit requirements – prepaid cards are an ideal solution for individuals who do not have a bank account or do not qualify for a bank card. Mastercard is an internationally renowned A brand with excellent reputation. Each EPS Card prepaid Mastercard is accompanied by an IBAN Number, which allows you to easily load the card from your own banking environment. In Canada, Prepaid Mastercard ® is issued by Peoples Trust Company under license from Mastercard International Incorporated. LANDBANK Mastercard Prepaid Cards - EMV-enabled - Contactless - 3DSecure - 5-year validity. If a number isn't provided, you can contact the MasterCard Assistance Number or your bank to activate your card. If your Multi-currency Cash Passport Prepaid Mastercard goes missing, call Card Services straightaway and they will cancel it, giving complete protection of your funds (subject to full compliance with the terms and conditions ). Or contact your financial institution or card issuer . For example, set a monthly transfer to never be without balance or let your customers pay out on your EPS IBAN account number. 338646), the card distributor, acts as an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340, AFSL 457551). Call toll free New Zealand - 0800 444 691 or other locations +44 207 649 9404; 24/7 global emergency assistance or e-mail contact here . Contact Univision Mastercard Prepaid Card customer service. For full functionality of this site it is necessary to enable JavaScript. Access any applicable card benefits In the United States For an emergency within the United States call 1-800-MasterCard (1-800-627-8372). Discover ® gift card and prepaid card is issued by MetaBank ®, N.A., Member FDIC and is subject to the Cardholder Terms and Conditions.Discover and the Discover Acceptance Mark are service marks used by MetaBank under license from Discover Financial Services. The emergency payment card itself, is an instant issue Mastercard®. If you have any questions or concerns regarding the card, please contact the district office that issued the card within normal business hours. If you misplace or damage your card, please contact your local district office and notify them that the card is missing or damaged. Ltd. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. However, during daylight saving period, the expiry time is 9pm WA time. Alternatively, you can e-mail your complaint to PrepaidMgmt_ServiceQuality@mastercard.com or put it in writing to the following address: Access HouseCygnet RoadHamptonPeterboroughPE7 8FJ. Just bring your ID, proof of residence, pay slip, passport size photo and a $15 initial deposit to secure your chip and PIN prepaid card instantly. In New Zealand, call 800-441-671 If in an emergency overseas, call 1-636-722-7111. If both your Multi-currency Cash Passport Prepaid Mastercard Cards are lost, stolen or damaged, Card Services can arrange for a Replacement Card, and, if necessary, start the procedure for disputing unauthorised transactions. With this tool, you can generate valid MasterCard credit cards with card number, expiry date, cvv, and name. ). Sales Enquiry. You can use the customer service toll-free number listed on the back of the card. Please be aware that you must still call Card Services immediately, so that they can block the lost/stolen or damaged Card. Get account no matter your credit history Instant UK account number and sort code Contactless prepaid Mastercard® Send money in the UK and 49 countries Where possible we will endeavour to resolve your issues as soon as you contact us. However, you cannot use your card at an ATM or on the internet. Your Mastercard Prepaid Card is accepted everywhere Debit Mastercard are accepted. This team will try to resolve your concerns over the phone in a timely manner. Please see your terms and conditions for further information. For transaction and account related enquiries please contact your issuer directly. Card Services can then make appropriate arrangements to minimise the impact on your trip, including emergency cash replacement up to the available balance of your Card, subject to availability3. In addition, if you believe your PIN or any other security information may have been compromised, please call Card Services. Prepaid Gift Card | Mastercard. We are committed to providing you with the best possible customer experience. Where possible, we will make information on our complaints process available in other languages. They will be able to block the card, and reissue a new one if no funds have been used. If we have not been able to resolve your complaint to your satisfaction once we have sent our final decision, or you would prefer independent advice, you may be entitled to refer your complaint to a local ombudsman service for investigation. It is the perfect gift for everyone and for every occasion. For enquiries about the card and how to use it, please contact your local district office. Masterpass. The dedicated Card Services team is on hand to help, 24 hours a day, 7 days a week. Mastercard provides consumer credit, prepaid & debit cards that make it faster and easier to shop for everything, everywhere with more security and safety. They will be happy to check your Multi-currency Cash Passport Prepaid MasterCard and confirm the transaction details for you. Don’t worry, we can help you with Emergency Cash or an Emergency Card Replacement. Please phone the 24 hour Card Services team, who will be able to assist you in relation to the following: Please note that, for security reasons, you must NOT include your full card number in any written correspondence. Multiple Currencies – our prepaid cards support USD, EUR, GDP and NIS (base currency), allowing you to save money on exchange rates. A: It's easy to find the Mastercard Prepaid Card that's right for you. The card is issued by PayrNet Limited pursuant to license by Mastercard International Inc. PayrNet Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (registration number 900594) for the issuing of electronic money ("emoney"). Your Prepaid Card can be used for multiple transactions at multiple suppliers, as long as the funds have not run out or reached their expiry date. Skip to Content. GLOBAL TOLL-FREE NUMBERS. Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386837) arranges for the issue of the Australia Post Everyday Mastercard in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240984). LOCATE: First Name. Credit Card; Debit Cards; Prepaid Cards . In order for you to use your card, we need you to activate and pin your card. Terms & conditions on your card may vary by card … Email Address. If you have a query about a transaction on your Multi-currency Cash Passport Prepaid MasterCard, please call the 24 hour Card Services team immediately (and in any event within thirty (30) days of the transaction debit date). The Prepaid Card can be used anywhere MasterCard is accepted. You can also access cash from the ATM, swipe at the point-of-sale or shop securely online. Be sure to keep a record of the Mastercard card … More convenient than cash. For complaints about the card not working, or a dispute regarding a transaction performed on your card, please telephone the Commonwealth Bank of Australia on 13 15 76. The Prepaid Card allows you to purchase goods or services anywhere MasterCard is accepted. Lost or stolen card? They are available at participating stores and online. We have a personal as well as a business card to meet the needs of business … If you have a general query, or want to pass on any comments about using your Multi-currency Cash Passport Prepaid Mastercard, please get in touch at cardservices_prepaid@mastercard.com or via fax +44 (0) 208 610 4819. Mastercard 3DS (also known as ‘Mastercard 3D Secure’, ’Mastercard SecureCode’, and ‘Mastercard Identity Check’) is an online tool designed to add an additional security layer for online credit, prepaid, and debit card transactions. For immediate assistance and answers to your questions, call the phone number found on the back of your Mastercard or Maestro card. The credit card number is valid because it complies with the credit card rules and follow the Luhn algorithm, therefore these generated credit card can pass some validation. Last Name. Prepaid cards by Mastercard provide more convenient, safer & smarter options to pay than cash. … If your Multi-currency Cash Passport Prepaid Mastercard is lost, stolen or damaged, reporting this to Card Services immediately will help protect the funds on the Card. Please refer to the information provided to you at the district office, or log-in to the cardholder website to confirm the expiry date of your card. In an emergency situation they may arrange for funds, up to the available balance on your Card, to be sent to you, via a global money transfer network, free of charge and usually available within 2 hours, but up to 24 hours in more remote locations, subject to availability in the relevant location. Skip to Content. You will need to complete a dispute form, sign it, and send the signed version to prepaidmgmt_ppc_disputes@mastercard.com. For not listed in our directory, you can call the following number collect to the United States: 1-636-722-7111. Contact: Barwa Bank Contact: Commercial Bank of Qatar Ltd. For after-hours enquiries please telephone our toll-free number on 1800 119 845. Call toll free Australia - 1800 098 231; 24/7 global emergency assistance or e-mail contact here . Telling us when you are unhappy is important as it means we have an opportunity to put things right there and then and improve the service we offer in future. Q: Where can I get a Mastercard Prepaid Card? The prepaid card programme will access a rapid application and approval process. Our prepaid cards can be used wherever Mastercard is accepted. The … MASTERCARD BENEFIT INQUIRIES. Transaction or account queries. We’re here for you 24 hours a day, 7 days a week on email, online and on the phone. No FAQs are available. If you wish to contact our Sales team, please use the Sales Enquiry form here or email them using the following e-mail address: EU-Sales@emlpayments.com. Your benefits may vary by card type and issuing bank or credit union. Appropriate pre-set limits can be put the on the card load value, while standard merchant category code blocks ensure spend is managed at appropriate outlets. Find the Mastercard that's right for you Contact a Mastercard card issuing bank in your area and get help choosing the card most suitable to your needs. You can call Univision Mastercard Prepaid Card at (904) 425-9077 phone number, write an email, fill out a contact form on their website www.univisiontarjeta.com, or write a letter to Univision Card Services, P.O. Account TrackingA cardholder website is available for you to check your balance, transaction history and funds expiry date. The expiry date for funds will be set and advised to you by the district officer when the card is issued.
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