The magnet inside the smaller portion of the multipurpose sensor can sometimes favor one side of the enclosure. To my utmost surprise, two of my multipurpose sensor are “OFFLINE”. We are doing our best to continue to offer support via other channels and advise our customers to refer to our SmartThings FAQs and Community. For some currently unknown reason this tutorial seems to work for some people but not for others. Due to the ever evolving impact of COVID-19, our chat support operation is temporarily suspended. so my multipurpose door sensor (when open) now triggers the (virtual switch) to open. I would say, definitely stick to approve devices. Requires a SmartThings Hub or compatible device with SmartThings Hub functionality.
How to reset the SmartThings Multipurpose Sensor. UPDATED 12/13/2019: Please read the comments section. I was able to have my multipurpose sensor discovered the first time around. There is an FAQ in this forum on the same topic: FAQ: Can I trigger an Echo Action without Speaking to It? Make sure the batteries are oriented correctly. I also enabled the smart things skill. I purchased 4 multipurpose sensors and 1 belkin switch. I am very disappointed in the support service, and at the moment I have ST setup that I cannot use. I removed the battery, pressed the pinhole, deleted the ST app, disabled the ST skill, and tried having it discovered about 30 times to no luck. The multipurpose sensor is only certified to work with the SmartThings hub. Move it closer to the Hub, or extend the range of your network using repeaters. Works with the leading smart brands. Then I deleted it because I wanted to use it with the ST app instead.
The ST app, as far as I know, requires the pairing of the hub. If you have any insight into why, we’d love to hear from you. If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it: The multipurpose sensor may be out of range. I would also say, buy a SmartThings Hub and expand your capabilities dramatically. It shouldn’t be this difficult to reset a device. To remove the device from the SmartThings App: If the SmartThings Multipurpose Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually. Any suggestions would be greatly appreciated. at first i thought the sensor if faulty, but then 2nd one doesnt connect as well. Set up and connect the SmartThings Multipurpose Sensor, SmartThings Multipurpose Sensor (previous generations), Troubleshooting: SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion", How to change the SmartThings Wifi network name or password, The multipurpose sensor may be out of range. It worked- I paired it. I’ve spend over 2 hours pulling my hair out.
I have connected few of them few weeks ago just fine.
How to reset the SmartThings Multipurpose Sensor. UPDATED 12/13/2019: Please read the comments section. I was able to have my multipurpose sensor discovered the first time around. There is an FAQ in this forum on the same topic: FAQ: Can I trigger an Echo Action without Speaking to It? Make sure the batteries are oriented correctly. I also enabled the smart things skill. I purchased 4 multipurpose sensors and 1 belkin switch. I am very disappointed in the support service, and at the moment I have ST setup that I cannot use. I removed the battery, pressed the pinhole, deleted the ST app, disabled the ST skill, and tried having it discovered about 30 times to no luck. The multipurpose sensor is only certified to work with the SmartThings hub. Move it closer to the Hub, or extend the range of your network using repeaters. Works with the leading smart brands. Then I deleted it because I wanted to use it with the ST app instead.
The ST app, as far as I know, requires the pairing of the hub. If you have any insight into why, we’d love to hear from you. If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it: The multipurpose sensor may be out of range. I would also say, buy a SmartThings Hub and expand your capabilities dramatically. It shouldn’t be this difficult to reset a device. To remove the device from the SmartThings App: If the SmartThings Multipurpose Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually. Any suggestions would be greatly appreciated. at first i thought the sensor if faulty, but then 2nd one doesnt connect as well. Set up and connect the SmartThings Multipurpose Sensor, SmartThings Multipurpose Sensor (previous generations), Troubleshooting: SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion", How to change the SmartThings Wifi network name or password, The multipurpose sensor may be out of range. It worked- I paired it. I’ve spend over 2 hours pulling my hair out.
I have connected few of them few weeks ago just fine.
How to reset the SmartThings Multipurpose Sensor. UPDATED 12/13/2019: Please read the comments section. I was able to have my multipurpose sensor discovered the first time around. There is an FAQ in this forum on the same topic: FAQ: Can I trigger an Echo Action without Speaking to It? Make sure the batteries are oriented correctly. I also enabled the smart things skill. I purchased 4 multipurpose sensors and 1 belkin switch. I am very disappointed in the support service, and at the moment I have ST setup that I cannot use. I removed the battery, pressed the pinhole, deleted the ST app, disabled the ST skill, and tried having it discovered about 30 times to no luck. The multipurpose sensor is only certified to work with the SmartThings hub. Move it closer to the Hub, or extend the range of your network using repeaters. Works with the leading smart brands. Then I deleted it because I wanted to use it with the ST app instead.
The ST app, as far as I know, requires the pairing of the hub. If you have any insight into why, we’d love to hear from you. If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it: The multipurpose sensor may be out of range. I would also say, buy a SmartThings Hub and expand your capabilities dramatically. It shouldn’t be this difficult to reset a device. To remove the device from the SmartThings App: If the SmartThings Multipurpose Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually. Any suggestions would be greatly appreciated. at first i thought the sensor if faulty, but then 2nd one doesnt connect as well. Set up and connect the SmartThings Multipurpose Sensor, SmartThings Multipurpose Sensor (previous generations), Troubleshooting: SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion", How to change the SmartThings Wifi network name or password, The multipurpose sensor may be out of range. It worked- I paired it. I’ve spend over 2 hours pulling my hair out.
I have connected few of them few weeks ago just fine.
How to reset the SmartThings Multipurpose Sensor. UPDATED 12/13/2019: Please read the comments section. I was able to have my multipurpose sensor discovered the first time around. There is an FAQ in this forum on the same topic: FAQ: Can I trigger an Echo Action without Speaking to It? Make sure the batteries are oriented correctly. I also enabled the smart things skill. I purchased 4 multipurpose sensors and 1 belkin switch. I am very disappointed in the support service, and at the moment I have ST setup that I cannot use. I removed the battery, pressed the pinhole, deleted the ST app, disabled the ST skill, and tried having it discovered about 30 times to no luck. The multipurpose sensor is only certified to work with the SmartThings hub. Move it closer to the Hub, or extend the range of your network using repeaters. Works with the leading smart brands. Then I deleted it because I wanted to use it with the ST app instead.
The ST app, as far as I know, requires the pairing of the hub. If you have any insight into why, we’d love to hear from you. If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it: The multipurpose sensor may be out of range. I would also say, buy a SmartThings Hub and expand your capabilities dramatically. It shouldn’t be this difficult to reset a device. To remove the device from the SmartThings App: If the SmartThings Multipurpose Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually. Any suggestions would be greatly appreciated. at first i thought the sensor if faulty, but then 2nd one doesnt connect as well. Set up and connect the SmartThings Multipurpose Sensor, SmartThings Multipurpose Sensor (previous generations), Troubleshooting: SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion", How to change the SmartThings Wifi network name or password, The multipurpose sensor may be out of range. It worked- I paired it. I’ve spend over 2 hours pulling my hair out.
I have connected few of them few weeks ago just fine.
How to reset the SmartThings Multipurpose Sensor. UPDATED 12/13/2019: Please read the comments section. I was able to have my multipurpose sensor discovered the first time around. There is an FAQ in this forum on the same topic: FAQ: Can I trigger an Echo Action without Speaking to It? Make sure the batteries are oriented correctly. I also enabled the smart things skill. I purchased 4 multipurpose sensors and 1 belkin switch. I am very disappointed in the support service, and at the moment I have ST setup that I cannot use. I removed the battery, pressed the pinhole, deleted the ST app, disabled the ST skill, and tried having it discovered about 30 times to no luck. The multipurpose sensor is only certified to work with the SmartThings hub. Move it closer to the Hub, or extend the range of your network using repeaters. Works with the leading smart brands. Then I deleted it because I wanted to use it with the ST app instead.
The ST app, as far as I know, requires the pairing of the hub. If you have any insight into why, we’d love to hear from you. If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it: The multipurpose sensor may be out of range. I would also say, buy a SmartThings Hub and expand your capabilities dramatically. It shouldn’t be this difficult to reset a device. To remove the device from the SmartThings App: If the SmartThings Multipurpose Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually. Any suggestions would be greatly appreciated. at first i thought the sensor if faulty, but then 2nd one doesnt connect as well. Set up and connect the SmartThings Multipurpose Sensor, SmartThings Multipurpose Sensor (previous generations), Troubleshooting: SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion", How to change the SmartThings Wifi network name or password, The multipurpose sensor may be out of range. It worked- I paired it. I’ve spend over 2 hours pulling my hair out.
I have connected few of them few weeks ago just fine.
How to reset the SmartThings Multipurpose Sensor. UPDATED 12/13/2019: Please read the comments section. I was able to have my multipurpose sensor discovered the first time around. There is an FAQ in this forum on the same topic: FAQ: Can I trigger an Echo Action without Speaking to It? Make sure the batteries are oriented correctly. I also enabled the smart things skill. I purchased 4 multipurpose sensors and 1 belkin switch. I am very disappointed in the support service, and at the moment I have ST setup that I cannot use. I removed the battery, pressed the pinhole, deleted the ST app, disabled the ST skill, and tried having it discovered about 30 times to no luck. The multipurpose sensor is only certified to work with the SmartThings hub. Move it closer to the Hub, or extend the range of your network using repeaters. Works with the leading smart brands. Then I deleted it because I wanted to use it with the ST app instead.
The ST app, as far as I know, requires the pairing of the hub. If you have any insight into why, we’d love to hear from you. If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it: The multipurpose sensor may be out of range. I would also say, buy a SmartThings Hub and expand your capabilities dramatically. It shouldn’t be this difficult to reset a device. To remove the device from the SmartThings App: If the SmartThings Multipurpose Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually. Any suggestions would be greatly appreciated. at first i thought the sensor if faulty, but then 2nd one doesnt connect as well. Set up and connect the SmartThings Multipurpose Sensor, SmartThings Multipurpose Sensor (previous generations), Troubleshooting: SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion", How to change the SmartThings Wifi network name or password, The multipurpose sensor may be out of range. It worked- I paired it. I’ve spend over 2 hours pulling my hair out.
I have connected few of them few weeks ago just fine.
Home / 병원소식 / smartthings multipurpose sensor reset
11월 04, 20202020년 11월 4일
No hub ST hub required. Prjct- wrong. UPDATED 12/13/2019: Please read the comments section. Here are the sensors certified to work directly with the Show: This multi sensor is an absolute piece of garbage and I’m going to return it. (This does not apply to the Samsung Connect Home), (US only) In some rare cases, having an old. Which SmartThings Multipurpose Sensor do I have?
you bought a device and tried to use it for a purpose it isn’t meant for and you’re mad that it doesn’t work?! I installed the Smart Things app because Echo on my phone does not give notifications if the device is open (how incredibly stupid for a security system!!). If you have any insight into why, we’d love to hear from you. Tried the reset method multiple times. There is something wrong with the device or the fact that ST was installed.
I’ve reset multipurpose sensors many times and had no problems re-joining them to my SmartThings hub. The multipurpose sensor may be out of range. The SmartThings Multipurpose Sensor is great for monitoring doors, windows, cabinets, or any off-limits area. When you put in new battery, did the LED turn on?
If so, then they use coin batteries that can be a little finicky, especially since the replacement battery for some sensors are very specific (must be Duracell and not Panasonic, etc). The model number is IM6001-MPP01, not sure how I find the version. Powered by Discourse, best viewed with JavaScript enabled. When I replaced the battery in one of the sensor that was not working, the LED light did not turn on, to ensure that the battery was working correctly, I put it in a sensor that was working and it continued to work, so I can rule out a problem with the battery, When I replaced the battery in one of the sensor that was not working, the LED light did not turn on, to ensure that the battery was working correctly. its the only way i could get it to work. Today I learned that I can access my device / smartapp info at: https://graph.api.smartthings.com So I went and checked them out. We thank you for your patience and understanding. thanks in advance. Powered by Discourse, best viewed with JavaScript enabled, Multipurpose sensor not working with Echo show, SmartThings Multipurpose Sensor (previous generations).
Hi, I have just purchased the Smarthings Hub + Multipurpose Sensor to alert me when my front door is open or when someone is knocking on the door with the vibration sensor. Either way, it’s not naturally easy if there is a solution at all. now i tried 2 out of 4 and they dont connect… the blue light keeps blinking and hub just doesnt find them.
We thank you for your patience and understanding. Note: This article is for previous generations of the SmartThings Multipurpose Sensor.
Perhaps there’s an issue with the battery, or maybe even the battery isn’t mounted properly (touching the metal contact points or inserted wrong)? A member of our SmartThings Support staff will respond as soon as possible.
I am using a similar setup with several multipurpose sensors and Alexa. If the Multipurpose Sensor is not performing as expected, you may need to reset the device and/or remove and reconnect the device with the SmartThings Hub. I’ve also used a sharp pointed tool to slightly bend those contacts to make sure they touched the battery. If you have the newest version, you can find steps for your device here. I contacted Samsung support, and they said because I am using the sensor outside of the US they are not covered by the warranty and they are not willing to assist me.
Wasted so much time and I will probably never buy a Samsung product again. What’s the model/version of the sensor? We are doing our best to continue to offer support via other channels and advise our customers to refer to our SmartThings FAQs and Community. If the Multipurpose Sensor is not performing as expected, you may need to reset the device and/or remove and reconnect the device with the SmartThings Hub. What you can try to do with the nonworking sensor is to put that known good battery back in and move it around (especially sideways and down where the contacts are located) to see if you get the LED to turn on. Thanks a lot of replying to my post, Good news, I fiddled with the battery and the LED came on!
Now that I deleted the device to start over again it won’t discover it. The issue was when I deleted it and tried to pair it again. Has a "Connect" button on the magnetic side of the sensor. thanks for the suggestion @johnconstantelo this is the link i used to get it to work, please advise if there is an easier way around this because if for some reason i ever have to reset my Hub im guessing i will have to re do it all over again…. I had one just die a couple years back, and since it was out of warranty I was left with having to buy a new one. Go here for more information on, Wi-Fi routers can sometimes cause interference for the multipurpose sensor - move the Hub as far from the router as the Ethernet cable will allow. Due to the ever evolving impact of COVID-19, our chat support operation is temporarily suspended. For information about how to connect and reset the SmartThings Multipurpose Sensor (2015 model), see this article or watch these video demonstrations: 2019 SmartThings Inc. All rights reserved. Frankly, i’m surprised the Show discovered it the first time since it isn’t certified to work directly. when i open & close my door it shows in the Alexa app as open & closed, So everything seems to work fine. SmartThings works with SmartThings Multipurpose Sensor.
The magnet inside the smaller portion of the multipurpose sensor can sometimes favor one side of the enclosure. To my utmost surprise, two of my multipurpose sensor are “OFFLINE”. We are doing our best to continue to offer support via other channels and advise our customers to refer to our SmartThings FAQs and Community. For some currently unknown reason this tutorial seems to work for some people but not for others. Due to the ever evolving impact of COVID-19, our chat support operation is temporarily suspended. so my multipurpose door sensor (when open) now triggers the (virtual switch) to open. I would say, definitely stick to approve devices. Requires a SmartThings Hub or compatible device with SmartThings Hub functionality.
How to reset the SmartThings Multipurpose Sensor. UPDATED 12/13/2019: Please read the comments section. I was able to have my multipurpose sensor discovered the first time around. There is an FAQ in this forum on the same topic: FAQ: Can I trigger an Echo Action without Speaking to It? Make sure the batteries are oriented correctly. I also enabled the smart things skill. I purchased 4 multipurpose sensors and 1 belkin switch. I am very disappointed in the support service, and at the moment I have ST setup that I cannot use. I removed the battery, pressed the pinhole, deleted the ST app, disabled the ST skill, and tried having it discovered about 30 times to no luck. The multipurpose sensor is only certified to work with the SmartThings hub. Move it closer to the Hub, or extend the range of your network using repeaters. Works with the leading smart brands. Then I deleted it because I wanted to use it with the ST app instead.
The ST app, as far as I know, requires the pairing of the hub. If you have any insight into why, we’d love to hear from you. If your SmartThings Multipurpose Sensor or SmartSense Multi is stuck in a particular state, there are a few options you can try to correct it: The multipurpose sensor may be out of range. I would also say, buy a SmartThings Hub and expand your capabilities dramatically. It shouldn’t be this difficult to reset a device. To remove the device from the SmartThings App: If the SmartThings Multipurpose Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually. Any suggestions would be greatly appreciated. at first i thought the sensor if faulty, but then 2nd one doesnt connect as well. Set up and connect the SmartThings Multipurpose Sensor, SmartThings Multipurpose Sensor (previous generations), Troubleshooting: SmartThings Motion Sensor is stuck showing "Motion Detected" or "No Motion", How to change the SmartThings Wifi network name or password, The multipurpose sensor may be out of range. It worked- I paired it. I’ve spend over 2 hours pulling my hair out.
I have connected few of them few weeks ago just fine.
Other than the link @sidjohn1 provided that has reset instructions, i’m not sure what to do. can anyone please help.? Here are a couple of tips to learn which SmartThings Multipurpose Sensor model you have. I recently bought a used SmartThings Hub v2 along with two multipurpose sensors and a motion sensor (the squared one with the sensor in the corner). The problem I have is that all these sensors have an astonishingly short range. Thanks for the suggestion I should have tried it before posting or contacting the support, Powered by Discourse, best viewed with JavaScript enabled, SmartThings - SmartThings Multipurpose Sensor.
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